The Spa and Fitness Club is committed to protecting the personal information you share with us when visting our site. This Privacy Policy details the nature of the information we capture from you as well as how we will and will not use it.
What personal information is collected?
When you complete the form to contact us with inquiries or request membership information, you will be required to provide your name, e-mail address, and phone number. For purchasing Gift Cards, you will be required to enter your name, address, phone number, email address and credit card number.
In addition, we collect general statistical and demographic information, including times of access, browser types, Internet addresses of referring pages, and pages visited most often. When you visit www.thespaandfitnessclub.com we also recognize your domain name (e.g., aol.com or earthlink.net), but not your email address.
How is the information used that The Spa collects?
The information collected by The Spa on this web site is used solely for the purposes of getting in contact with you in response to your requests (for "Contact Us" and "Membership Inquiries"). The information collected for "Gift Card" purchases is used solely for the purposes of processing your purchase and shipment of the Gift Card.
Protecting the information you provide
The Spa will keep all information collected in confidence and not share it with any third party, except for use in processing your gift card purchases and except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant.
Collected information usage
We collect IP addresses for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our Site. We collect information from visitors to our Site regarding the referring URL, your IP address, which browser you used to come to the Site, the country, state, the pages of our Site that you viewed during your visit and any search terms entered on our Site.
When you purchase a Spa Gift Card, we will collect personally identifiable information from you. We will collect and maintain your name, e-mail address, mailing address, telephone number, Gift Card selection and credit card number. The information you submit will only be used to process your order.
We track customers' traffic patterns throughout their online sessions, including which pages a customer views while using the Site. We use your IP address to diagnose problems with our servers and software and to administer our Site.
We may share aggregated statistics about pages viewed on our Site with third parties.
Security Measures
The Spa web site employs the industry-recognized information technology to protect the security of the information you submit to us. The importance of security for all personally identifiable information associated with our customers is of utmost concern to us. Our secure servers protect the information using advanced encryption and firewall technology.
When collecting credit card information for online purchases, we offer secured-server transactions that encrypt your information in transit to thwart someone from intercepting it and misusing it. The site is secured by way of a Thawte Secuity Certificate that ensures that the page on which sensitive information is entered is verified as belonging to The Spa and Fitness Club, Costa Mesa, CA and transmitted securely. Furthermore, all of the customer data we collect is protected against unauthorized access by physical security means.
The Spa and Fitness Club reserves the right to change this privacy policy without advance notice given to individuals or visitors. The effective date of this policy 1 July 2004.
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